1eEurope Switzerland

You can leave it to us

Of course, we’re still here for you after the rollout with training and support, on the basis of a transparent ‘Service Level Agreement’ (SLA).

Our Support Desk is always available to you during the implementation phases and subsequently at the times agreed in the Service Level Agreement (SLA).

Any problems that arise are solved efficiently to your satisfaction – during the entire lifetime of operation, independent of location. This means you can call on us 24 hours a day, seven days a week.

Our procedures for operation, maintenance and support derive from the ITIL-based Microsoft Operations Framework (MOF).

 

 MOF Prozess Modell

Fig.: Microsoft Operations Framework


Contact Information 

Domenic Sprecher | Sales Manager

Phone: 044 722 75 55
info@1eEurope.ch

Ueli Leutwiler

Ueli Leutwiler | Manager, Basel Office

Phone: 061 273 13 30
info@1eEurope.ch

Links 

 

Microsoft Gold Certified Partner